Just an awful experience

Now in our 70s, and my wife disabled every single aspect of our dealings with Purestyle Bathrooms and Kitchens has been been horrendous and extremely stressful. No care or professionalism was shown to us by the company, refusing to answer letters, calls, emails, texts. Anyone considering Purestyle, do not be as naive as we were in trusting the company and so making the same mistakes.We were charged hundreds of £ more than the rrp for appliances. Some appliances are not the ones we chose. Units are the poorest quality - nicks and holes in the melamine, so we need to find another company to replace them. We have not been refunded for items which were not installed or arrived damaged. We were left for 6 weeks without water to wash clothes or pots, 6 weeks with no way of cooking. After 7 weeks Purestyle cancelled the combi oven - so I was forced to source my own - within 4 days - they took another 3 weeks to refund the cost of this.For more detail please visit https://purestyle.simdif.com

John Lancaster - 22/11/2021